Privacy Policy

Commerce Park Properties, LLC (“Commerce Park Properties,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, inquire about rental properties, submit a rental application, request maintenance, communicate with us, or otherwise interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

We may collect personal information in the following ways:

 

A. Information You Provide to Us

We may collect information you voluntarily provide when you:

• Submit a contact form or request information about a property

• Schedule a showing or ask about availability

• Complete a rental application

• Submit maintenance requests

• Communicate with us by phone, email, text message, or through our website

• Access a resident portal or payment portal, where applicable

Depending on the interaction, this information may include:

• Name

• Email address

• Phone number

• Mailing address

• Current address

• Desired move-in date

• Employment and income information

• Rental history

• Occupancy information

• Information provided in a rental application

• Maintenance request details

• Any other information you choose to provide

 

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed and time spent on the website

• Referral source

• General website interaction data

• Cookies and similar tracking technologies

 

C. Information From Third Parties

We may receive information from third-party vendors or service providers we use to operate our business, such as:

• Website hosting providers

• Property management or rental application platforms

• Tenant screening providers

• Payment processors

• Maintenance or communication platforms

• Analytics providers

 

2. How We Use Your Information

We may use the information we collect for business and operational purposes, including to:

• Respond to inquiries about rental properties

• Provide information about available homes or units

• Schedule showings or follow up on property interest

• Process rental applications and related screening steps

• Communicate with applicants, residents, vendors, and prospective tenants

• Process or coordinate maintenance requests

• Provide resident services and account-related support

• Improve our website, services, and user experience

• Maintain business records

• Enforce lease terms and company policies

• Prevent fraud, unauthorized activity, or misuse of our services

• Comply with legal obligations and applicable housing, landlord-tenant, and fair housing laws

 

3. Rental Applications and Screening

If you submit a rental application through our website or through our property management platform, we may collect and process information necessary to review your application, which may include identification, employment, income, rental history, and related information.

We may also use third-party screening providers to conduct background, credit, rental history, income, identity, or other screening permitted by law and our application process. Information submitted as part of an application may be shared with those providers as necessary to process and evaluate your application.

 

4. Property Management Platform and Online Payments

Commerce Park Properties uses Propertyware to help manage rental applications, resident information, maintenance requests, and certain account-related services.

If you submit an application, make a payment, access a resident portal, or provide information through Propertyware or another third-party platform connected to our services, your information may also be collected, stored, or processed by that provider in accordance with its own privacy practices and terms.

If online payments are available, payment information may be processed by a third-party payment processor or property management platform. Commerce Park Properties does not store full credit card or bank account information directly on its website unless specifically stated otherwise by the payment platform.

We encourage you to review the privacy policy and terms of any third-party platform you use in connection with your application, tenancy, or account.

 

5. How We Share Information

We do not sell your personal information. We may share your information only as reasonably necessary to operate our business and provide services, including with:

• Property management software or application platform providers, including Propertyware

• Tenant screening providers

• Payment processors

• Website hosting and IT service providers

• Maintenance vendors or contractors, when needed to respond to service requests

• Professional advisors, such as legal, accounting, or insurance professionals

• Government agencies, law enforcement, or other parties when required by law, court order, legal process, or to protect our rights, property, or safety

We may also share information in connection with a business transfer, merger, acquisition, sale, or reorganization involving all or part of our business.

 

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand user behavior, remember preferences, and enhance the overall user experience.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

 

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries

• Process applications

• Manage resident and tenant relationships

• Maintain business, financial, and legal records

• Comply with applicable laws and regulations

• Resolve disputes and enforce agreements

The retention period may vary depending on the type of information and the purpose for which it was collected.

 

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

9. Third-Party Websites and Services

Our website may contain links to third-party websites, portals, or services, including rental application platforms, resident portals, payment providers, or other external resources. We are not responsible for the privacy practices, content, or security of those third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

 

10. Your Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also request that we update inaccurate contact information or limit certain communications.

To make a privacy-related request, please contact us using the contact information below. We may need to verify your identity before responding to certain requests.

 

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or service providers. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

 

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

 

Commerce Park Properties, LLC
2191 12 Mile Rd.
Berkley, MI 48072
Phone: 248-850-8700
Email: Cecilia@comparkllc.com
Email: David@comparkllc.com